Put File Or Folder In Remote Agent is not putting the files

Products

• CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

Action Put File or Folder in Remote agent is failing to copy files to the given folder in remote agent.

 

Environment

Nolio Release Automation: 6.6

 

Resolution

Identified that the agent service started with root user account and the file transmission using the Put File or Folder in Remote agent action with different user accout.

Startring agent service with proper user account resolved the problem.