Can OPS/MVS send events to ServiceNow using NIM and SMREQ?

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Article ID: 221991

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Updated On:

Products

CA OPS/MVS Event Management & Automation

Issue/Introduction

Just to make 100% sure. We have a client that need a solution towards the event module (not incident module) in ServiceNow (SNow).  Is it possible to send events (not incidents) to ServiceNow using NIM and SMREQ?

https://www.servicenow.com/products/event-management.html

Environment

Release : 13.5

Component : OPS/MVS

Resolution

CA OPS/MVS does not support events in ServiceNow at this time.  It can only issue a post that eventually results as an incident in ServiceNow.