Just to make 100% sure. We have a client that need a solution towards the event module (not incident module) in ServiceNow (SNow). Is it possible to send events (not incidents) to ServiceNow using NIM and SMREQ?
Release : 13.5
Component : OPS/MVS
CA OPS/MVS does not support events in ServiceNow at this time. It can only issue a post that eventually results as an incident in ServiceNow.