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Can OPS/MVS send events to ServiceNow using NIM and SMREQ?


Article ID: 221991


Updated On:


OPS/MVS Event Management & Automation


Just to make 100% sure. We have a client that need a solution towards the event module (not incident module) in ServiceNow (SNow).  Is it possible to send events (not incidents) to ServiceNow using NIM and SMREQ?


Release : 13.5

Component : OPS/MVS


CA OPS/MVS does not support events in ServiceNow at this time.  It can only issue a post that eventually results as an incident in ServiceNow.