Install error about writing to installation log file.

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

Question:

When installing on Windows 2008 you may encounter a Windows install error that says, "Error opening installation log file". 
Verify that the specified log file location exists and is writable.

Answer:

This is due to the Windows User Account Control feature. To install you must turn this off.

Additional Information:

Please refer to the following Microsoft Technet document for information on managing Windows UAC:

To turn off UAC

1. Click Start, and then click Control Panel.
2. In Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Turn User Account Control on or off.
5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue.
6. Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.
7. Click Restart Now to apply the change right away, or click Restart Later, and then close the User Accounts tasks window.

http://technet.microsoft.com/en-us/library/cc709691%28WS.10%29.aspx

 

 

Environment

Release: ACP1M005900-12.9-Privileged Identity Manager
Component: