Error 1067: 'Process unexpectedly Terminated' when starting BCCA service

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Article ID: 221922

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

The BCCA Service is not running and when attempting to start, the following error is encountered:


Windows could not start the Auth Connector Service service on Local Computer. "System Error 1067, Process unexpectedly Terminated"

 

Cause

The error code 1067 is caused by a Windows system malfunction.  The error occurs mainly due to faulty services, or corrupted settings of that particular service.

Environment

  • Windows Server
  • WSS Auth Connector (BCCA)

Resolution

To resolve this:

  • Backup the .ini configuration files under C:\Program Files (x86)\Blue Coat Systems\BCCA
  • Uninstall The Auth Connector using Control Panel > Program and Features > Add or remove programs
  • Reboot the server
  • Install the Auth Connector. See Deploy Auth Connector

Note: Re-install the Auth Connector will force the refresh of the corrupted service or settings.

 

 

Additional Information

Symdiag Capture shows error: Service last exited with code1067

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