TIMs won't start

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Article ID: 221894

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Every time I start TIM,  it locks up 

[[email protected] ~]# service tim start
Starting tim:                                              [  OK  ]
[[email protected] ~]# service tim status
tim dead but subsys locked

Environment

Release : 10.7.0

Component :

Resolution

Normally https://knowledge.broadcom.com/external/article?articleId=41764 resolves this

Stdoutlog log shows this:

CA Wily timworker pid 5705 starting at Wed Jun 9 09:13:27 2021 CA Wily timworker pid 5705 exiting at Wed Jul 7 09:32:45 2021 CA Wily Transaction Monitor pid 4315 exiting at Wed Jul 7 09:32:45 2021 /apps/CA/APM/tim/bin/tim: error while loading shared libraries: libjvm.so: cannot open shared object file: No such file or directory tim

 

Java was removed by OS team and reinstalled JRE/JDK in TIM directory