orphaned applications and jobs in database after cold start

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Article ID: 221882

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Updated On:

Products

CA Workload Automation DE

Issue/Introduction

After clearing active applications and purgehomelessjobaetdata there are still jobs in the esp_generic_job where there the end_date_time is NULL and the state is not in a finished state (failed,complete, suberror).

Environment

Release : 12.2

Component : CA WORKLOAD AUTOMATION DE (DSERIES)

Resolution

In Desktop Client:

  • Navigate to Admin Perspective
  • Right Click on the Primary Server and choose "Configure Instance Parameters" 
  • Expand Internal and click on the Show Advanced icon
  • Scroll down and locate the configuration item called "Remove incomplete applications history at cold start."
  • Toggle the value to "true."
    https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=o7pvBW7/w3lCWCudzrUjOg==
  • Once you've done all of the above, shutdown DE and perform cold start. This should clear out all of the inactive applications that you are concerned about.

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