We are attempting to upgrade our AM 9.1.3 to 9.3.5.
Created the user 'keystore' and 'user_keystore_config' file as per installation document.
9.3.5 Client fails to login in local desktop with below error
JCE Initialized successfully 1475
14:05:59.568 AWT-EventQueue-0: .
14:05:59.607 AWT-EventQueue-0: .ErrorMsg: Error #: AwE-9999
14:05:59.608 AWT-EventQueue-0: .AxOptions: NoErrorMsgProperties=false
(8/3/21 2:05 PM)
User is being restricted even after specifying user_keystore. Permission is denied due to lack of permissions to user.
Component : Applications Manager Client
- Please check user_keystore and user_keystore_config files are copied in .Appworx folder ""C:\users\<userAccount>\.AppWorx"" in desktop where Applications Manager Client is installed.
- In the above scenario, Appworx without "." folder also existed with same user_keystore files. Removed Appworx folder and Client was able to logon successfully.