Unable to find users to assign permissions in Dx Dashboards

Products

• DX Operational Intelligence

Issue/Introduction

I'm trying to provide users with Edit permissions for their folders or dashboards in Dx Dashboards.  Not all users are populating in the drop down.

 

Environment

Release : 20.2

Component : CA DOI Foundations

Resolution

It is as per design. The user gets added once the dashboard portal is opened.

If user launches dashboard portal at least once he gets added into users list