CCS Not able to find all content in predefined

book

Article ID: 221816

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Updated On:

Products

Control Compliance Suite Standards Server Control Compliance Suite

Issue/Introduction

Control Compliance Suite
We are not seeing all the Standards that should who up under the Standards workspace.

Cause

Not all of the predefined content has been installed.  This can happen especially if newer SCU's are installed through LiveUpdate.

Resolution

The solution is to run the content installer, to install the missing content.

On the Application Server head over to Programs and Feature -> select CCS and select Uninstall/Change, make sure that no CCS Consoles are running.

Select Add option and click next -> select the content that you want to install -> continue through installer until all content is installed.

NOTE: Make sure that the ISO section of content is NOT checked, this requires a special license, which is a separate purchase.
If you need this content and don't already have a license, please contact your sales team.