Unable to run the Harvest promotion process.

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Article ID: 221812

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

Recently upgraded to Harvest v14.0.  

Getting the following errors when trying to promote a Harvest package:

---------- Begin  <Promote to TEST>  Process ---------------
E03020516: Execution of server UDP program <...>  has failed. Exit code: 1.
S10060050: The PreLinked process(es) failed for parent process: Promote to TEST.
E03060019: Process Execute failed. Process Name: Promote to TEST.
---------- End  <Promote to TEST>  Process ---------------

 

Environment

Release :

Component :

Resolution

Recommended she login to the broker machine and try to run the command the UDP was trying to run from a command prompt window.  She did that and found that Perl had not been installed on the new server.