Troubleshoot "CAWinXSN DLL not found..." problems

Products

• CA Single Sign-On

Issue/Introduction

Description:

CA Single Sign On is relying on the common component CA Win which is also installed by various other CA Products.

In case such issue is occurring upon launching the relevant CA component follow the below mentioned steps to verify correct installation of CAWin and integration of CA SSO:

<Please see attached file for image>

Solution:

1. Please check CAWIN is installed on your machine by checking the registry entries. See the below screen shot.
   
   

   <Please see attached file for image>

   
   
   
2. Check SSO client entry is available under CAWIN registry which indicates that SSO client map to CAWIN. See the below screen shot.
   
   

   <Please see attached file for image>

   
   
   
3. Check if the %PATH% system environment variable is including reference to the location CAWIN is installed to.
   
   If not, please add CAWIN installed path to the beginning of the % PATH% system variable:
   
   PATH=C:\Program Files\CA\DCS\CAWIN\;%PATH%
   
   and restart your machine. After restarting your machine run your script and see if the problem still persists.
   
   
4. If problem is still present, please consider any batch or script which might modify the %PATH% system environment variable.

Environment

Release: SOASA199000-12.1-SOA Security Manager-w/ SOA Agent Addl CPUs
Component:

Resolution

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