vmware probe config in Admin Console shows 'Resource is in read only mode'

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Article ID: 221801

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Updated On:

Products

DX Infrastructure Management CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

We are trying to manage the vmware probe settings via Admin Console but the configuration menu shows 'Resource is in read only mode'

How can this be resolved?

Environment

Release : 20.3

Component : UIM - VMWARE

Resolution

1. Confirm if the robot with the vmware probe has a Setup VMware (Enhanced) profile deployed
2. If the Setup VMware (Enhanced) profile is not present check if the vmware.cfg has the following key: enable_bulk_configuration = mcs_stb
3. If the keys is present, this confirms that the vmware probe was deployed via a MCS - > Setup VMware (Enhanced) profile

Options:
A. VMware probe instances managed via MCS Profiles can only be configured via MCS. Read only mode is expected in Admin Console
B. Uninstalled and redeploy the VMware probe if the the probe will be managed directly. (Read only mode will clear up)