Error when trying to delete an item from recycling bin

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Article ID: 221748

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

Unable to delete an item from recycling bin, Receive message an "unexpected error occurred: Constraint violation: constraint violation"

 

Environment

Release : SAAS

Component :

Resolution

When you receive this error you can often delete the item by first restoring it from the Recycle bin. After the item has been restored delete it again, and then try deleting it from the Recycle Bin.