We encounter the false alert for snmpcollector availability_availability. The device uptime is 18 days but in the OC availability graph shows a drop a incident ticket is triggered.
Release : 20.3
Component : UIM - SNMPCOLLECTOR
snmpcollector picks up the value from OID that the device publishes. In most cases, it is this OID
MIB variable: sysUpTime
snmpcollector just picks up whatever the device publishes.
where as cdm picks it up from \System\System Up Time Performance counter for eg, in case of Windows.
This needs to be checked at the device end if the value that snmpcollector publishes is perceived to be wrong.