Getting unexpected alarm from an mon_config_service 'mcs' sourced probe

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Article ID: 221722

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Unexpected alarm from an mon_config_service 'mcs' sourced probe, and the profile configuration does not indicate it should.

Environment

Release : 20.3

Component : UIM - MCS

Resolution

Check the C:\Program Files (x86)\Nimsoft\plugins\plugin_metric.cfg file to see if the alarm profile is listed there. If it is than perform the following:

Run the plugin_metric callback against this source to see if that clears up the object in the plugin_metric.cfg:

CTRL + P on the mon_config_service probe (below)

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=r4ktVM+ZwmjnESmvdVk/EA==

It may take 10-15 minutes to perform the operation.