WP and CP processes do not start with IBM DB2. book

Products

• CA Automic One Automation

Issue/Introduction

The WP processes do not start utilizing IBM DB2.

20210812/104536.304 - U00003545 UCUDB: Opening database ...
20210812/104536.304 - U00029112 UCUDB - Length of the DB-History area: 100
20210812/104536.332 - U00029108 UCUDB: SQL_ERROR    Database handles  DB-HENV: 1  DB-HDBC: 1
20210812/104536.332 - U00003591 UCUDB - DB error info: OPC: 'SQLConnect' Return code: 'ERROR'
20210812/104536.332 - U00003592 UCUDB - Status: 'HY000' Native error: '-1042' Msg: ' SQL1042C  An unexpected system error occurred.  SQLSTATE=58004'
20210812/104536.332 - U00003590 UCUDB - DB error: 'SQLConnect', 'ERROR   ', 'HY000', ' SQL1042C  An unexpected system error occurred.  SQLSTATE=58004'
20210812/104536.332 - U00003611 DB OPEN executed. Return Code = '0000003590'
20210812/104536.332 - U00003620 Routine 'UCMAIN_R' forces trace because of error.
20210812/104536.332 - U00003590 UCUDB - DB error: 'SQLConnect', 'ERROR   ', 'HY000', ' SQL1042C  An unexpected system error occurred.  SQLSTATE=58004'
20210812/104536.366 - U00003449 Output to the TRACE file is finished.

The steps described in KB 197203 were already performed.

 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

Configuration.

Resolution

The LD_LIBRARY_PATH included the directory ../Utility/bin which also included the files

libgcc_s.so -> libgcc_s.so.1
libgcc_s.so.1
libstdc++.so -> libstdc++.so.6
libstdc++.so.6 -> libstdc++.so.6.0.3
libstdc++.so.6.0.3

Once these entries are removed form the LD_LIBRARY_PATH the server processes can be started as expected.