We are not able to run some basic commands like ping, ipconfig from ITPAM through RUN_Script operator. But manually those commands are running on the agents both inside cmd and Powershell. Getting below error :
"ping : The term 'ping' is not recognized as the name of a cmdlet, function,
script file, or operable program. Check the spelling of the name, or if a path
was included, verify that the path is correct and try again.
At C:\Temp\.c2otmp\8e1a3b53-9674-4e6f-8898-c115b710dade\c2ouscript.ps1:3 char:1
+ ping ###.###.###.###
+ CategoryInfo : ObjectNotFound: (ping:String) , CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException"
This error can occur if the path is not set appropriately. To test/verify the path used by the ITPAM touchpoint (Orchestrator or Agent), you can run a new process with the "Run Script" configured with:
When you get this error it is usually an indication that C:\Windows\System32 is not in your PATH. This can happen if there is a User Environment Variable named Path with a value that does not include C:\Windows\System32 (or the path of whatever command you're trying to run that generates this message).
Release : 4.3
Component : CA Process Automation
To solve this problem, do one of the following:
Once one of these solutions have been implemented, restart the ITPAM touchpoint (Orchestrator or Agent) where the change was made for it to pickup the new settings.