SUMMARY: When a user who does not have access to clarity or Inactive or locked in Clarity tries to access the application, the Url is getting diverted to Logout Url instead of redirecting to Authentication URL. As in this case the authentication of the user has failed.
Expected Result: Since the user is inactive it should be routed to Authentication URL
Actual Result: Since the user is inactive instead of route to Authentication URL it routed to Logout URL
This was logged as defect DE62190 however after further discussion with engineering and product management this was designed to ensure that if a user don't exist in clarity or Inactive or Locked it will redirect to Logout URL to ensure circular looping doesn't happen while attempting to reauthenticate.
Release : 15.9.2
Component : CLARITY SECURITY INTEGRATION
Communicate user to reach to application admin if routed to Authentication URL so that application admin can check further and activate the user in clarity and if user doesn't exist to create a user if the new user needed to access the application.