snmpcollector is not working after hub and robot upgrade

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Article ID: 221658

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

After upgrading robot version to 9.33,  snmpcollector has stopped working. We have also tried to degrade the robot version back to version 9.32 but that is also not working.

Environment

Release : 20.3

Component : UIM - SNMPCOLLECTOR

Resolution

There was a stale snmpcollector process. Killing the process resolved the issue. 

As a best practice, please deactivate snmpcollector before hub or robot is upgraded