User receives "Error retrieving instances" when filtering custom attributes in the Project Grid view on the Modern UX
After analyzing the har file, the response confirms this is not coming from Clarity. It shows that the session is being blocked. This would be coming from the Load Balancer or some other gateway between the user and Clarity
Release : 15.9.1
Component : Clarity MUX UI Usability
Discuss with the user's internal Security team to find out why this session is being blocked.