Plugin Manager updating packages fail with PM_INDEX_URL key could not be found

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

Receiving this error message even though we have these defined in UC_SYSTEM_Settings:

PM_INDEX_URL key could not be found. Add this parameter to the UC_CLIENT_SETTINGS or UC_SYSTEM_SETTINGS VARA object.

 

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

After a recent upgrade to 12.3.6, selecting Packs from the Administration perspective throws the above error message. 

The cause for this was not found.

The settings only existed in UC_SYSTEM_SETTINGS

This happened in all clients of the environment.

Resolution

Even though both PM_INDEX_URL and PM_PACK_RELEASENOTE_URL are defined in UC_SYSTEM_SETTINGS, the resolution is to remove both of these variables from UC_SYSTEM_SETTINGS and save the change.

Attempt to select Packs again from the Administration perspective - this will fail but is expected.

Now back to UC_SYSTEM_SETTINGS and add the two variables back:

PM_INDEX_URL  value 1 default value should be https://github.com/Automic/Index.git
PM_PACK_RELEASENOTE_URL  value 1 default value should be https://downloads.automic.com/jart/prj3/depman/interfaces/marketplace/list_packages.jart?to-json=yes

Save the change.

No restart is required for any of this.

 

Additional Information

These variables are not required in UC_CLIENT_SETTINGS for using the default github URL.