Updated value in custom dropdown list not updating value set in work item

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Article ID: 221587

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Updated On:

Products

CA Agile Central SaaS (Rally) CA Agile Central On Premise (Rally) Rally Perpetual Hosted

Issue/Introduction

After updating a value in a custom drop down list, the text represented in the work item is not updated

Cause

This is working as designed.  The values in the dropdown list are not stored in a relational format and are treated as a text pick-list.  Because of this, the value stored with the individual work items is actually a text value and not a relational value.

Resolution

In order to update work items, it is necessary to use bulk edit to set the text value to the updated value