Bytes in total is not correct as per Application team

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Article ID: 221569

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We have some java agent configured for application. This application name is cognos which is java based application. There application team says for this application they have assigned 20g heap but in APM tool we see only 12g in bytes Total.

The GC Heap -> Bytes Total metric

Environment

Release : 20.2

Component : APM AGENT

Resolution

The GC Heap -> Bytes Total metric which is not showing the Max Java Heap setting problem is working as designed.

The  Bytes Total metric is NOT suppose to show the Max Java Heap setting.

 

Please review KD 31065 for the full explanation.

https://knowledge.broadcom.com/external/article?articleId=31065

 

Also review the section GC Heap Metrics section in the link

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/20-2/using/apm-metrics/memory-related-metrics.html