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special character ca soi

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Article ID: 221566

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

I'm getting some alerts on SOI with special characters. But my SOI doesn't understand. How can I fix this?

Environment

Release : 4.2

Component : SOI Manager

Resolution

SOI 4.2 does not support Portuguese characters.

CA SOI r4.2 currently supports the ability to specify local language conventions for date, time, currency, and number formats.

 

Please see International Support statement

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/release-notes/ca-soi-r4-2-release-notes/international-support.html