Jaspersoft High CPU

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Article ID: 221507

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS STARTER PACK-CLARITY PPM

Issue/Introduction

Our Jaspersoft service seem to be having a memory leak as it consumes 100% CPU and we have to restart for it to start working again. We have to it often now. How to fix the issue? 

Environment

Release : Any

Component : CLARITY JASPERSOFT

Resolution

  1. Please upgrade your Tomcat version to the latest Tomcat version to avoid any Apache Tomcat memory leaks. 
  2. Follow these steps and monitor the CPU: https://knowledge.broadcom.com/external/article?articleId=221505