Excel getting crash while running job from Autosys.

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Article ID: 221493

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Excel getting crash while running job from Autosys.

Microsoft asked us to run the .Bat Jobs from interactive mode through Autosys. We have done below setting in Agent Parm

oscomponent.interactive=true

oscomponent.interactive.sessionzero=false

Restarted Agent still error throws as "Unable to locate interactive logon session".

 

We added the below server path variables  

C:\Windows\System32\config\systemprofile\Desktop
C:\Windows\SysWOW64\config\systemprofile\Desktop

Restarted agent and services still same issue occur. 

 

 

Environment

Operating System: Windows Server 2016

 

Resolution

- In this scenario where "oscomponent.interactive=true" and Path Variable has both

C:\Windows\System32\config\systemprofile\Desktop
C:\Windows\SysWOW64\config\systemprofile\Desktop

- Please validate the correct Domain for Account user who run job as owner

Example:

Windows Server User Account: Test

Owner of Autosys Job: ABC\Test

- in AE Server using autosys_secure

Add user in Manage Users as "[email protected]"