Jaspersoft 401 error

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Article ID: 221475

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Jaspersoft is encountering a 401 error when a user try to connect to Studio

Environment

Release : 15.8.1

Component : CLARITY JASPERSOFT

Resolution

a) Login to Clarity

b) Click on Advance Reporting

c) Click on Manage/Users

d) Select the User

e) Click on edit

f) Change the password

g) Save/ and connect in JS Studio