One Repository of 17 not available to some user - Web Viewer 12.1

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Article ID: 221471

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Updated On:

Products

CA Output Management Web Viewer

Issue/Introduction

On one LPAR we have two repositories. One shows up on the Advanced Search screen but the other does not. It shows up for me (Administrator) but not for other users (Default User) at the site. What can I check to find out why the user cannot see all of the repositories. I see 17 total they only see 16. The missing repository exists on the same LPAR as the one that he sees.

Cause

Role Permissions

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Customer needed to move the Default User Role over from Available to Selected in the repository definition, and now it's OK.