UIM 20.3.3 - UIM Robot user tags not visible for MCS Enhanced Alarm Policy alerts

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Article ID: 221464

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

This is a technical article documenting an issue where robot user tags are not visible for alerts configured via MCS Enhanced monitoring profiles. 

Cause

Robot version out of date. 

Environment

Release : 20.3

Component : UIM - CDM WITH IOSTAT

Resolution

Upgrading the robot version to the latest available HF release for UIM 20.3.3 July resolved the issue.