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Steps to allow access and management of SpanVA

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Article ID: 221418

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Updated On:

Products

CASB Security Advanced

Issue/Introduction

To grant access to SpanVA, the Sys Admin role must be assigned to the user. See further below regarding the Feature Request ISFR-2122 "Allow adding of user accounts with UI Access to SpanVA".

Resolution

The only way to create a SpanVA is by using a SysAdmin account.  Once the account is setup you can do the following to switch the SpanVA owner to an account with a limited Access Profile.

  1. Create the account you want to be the SpanVA user account as a SysAdmin.
  2. Change the ownership of the configured SpanVA to the user account created in step 1.
  3. Create an access profile with the following permissions

    select all permitted services

    Select all domains
  4. Assign the newly created Access Profile to the account created in step 1

 

Additional Information

The Feature Request ISFR-2122 "Allow adding of user accounts with UI Access to SpanVA" would permit users to manage the SpanVA via the UI with their CloudSOC user accounts as opposed to the SpanVA Admin account. There is no ETA as to when this feature will become available. 

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