Java UI allowed displaying the child objects userlogon, AWI does not

book

Article ID: 221246

calendar_today

Updated On:

Products

CA Automic One Automation

Issue/Introduction

In version 11.2 and earlier, it was possible to use feature: System Overivew -> Users -> Statistics of user object > usersession > child tasks to check if the user as a CallAPI was activating tasks

In version 12.1 and above with the AWI, there is no way to display an users child tasks anymore

Cause

This is by design as the Java UI and AWI are completely separate UIs that share some of the same functionality, but not all.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

This behavior is the designed behavior for the AWI.  Updating this would need to be suggested through an idea on our Ideas site: https://community.broadcom.com/ideation/allideas?Page=1&CategoryKeys=1e4ef0d7-da0d-4d8b-9139-87c7105799c8&StatusKeys=&Sort=MostRecent

One of the methods below can be used to find user executions and child tasks of those.  

Direct URL:

  1. Log into the AWI
  2. Go to the following URL, replacing [string] with the actual string:
    http://[awi.dns.or.ip]:[port]/[system_name]/#[system_name]:[client_number]@executions/executions/EXECUTION/[USERNAME]/[DEPARTMENT]
  3. This will give a list for all user sessions for that user and can be expanded any to see what that user activated.

Round-about way:

There is a very round-about way using the steps below (please note 12.3.6 was used to do this):

  1. Log into the AWI
  2. Navigate to the Process Monitoring perspective
  3. Click on "Add Filter Criteria" on the right-hand side and choose "User object"
  4. Under the "User Object" dropdown, choose the user whose child executions should be looked at or choose "Current User" and click "Filter" (optional: choose "include deactivated tasks" to see tasks that are no longer in the activities window)
  5. Right-click one of the objects in the Process Monitoring window and choose "Execution Lists" -> "Activator Executions"
  6. Expand the list for that user to see what they've activated this session

    If more info is needed on ALL sessions for that user:
  7. From step 5 above, right-click on the username and choose "Executions"
  8. Expand any of the user sessions to see what that user activated during those sessions
  9. View ALL child-tasks

To see ALL things activated by a user regardless of session and status:

  1. Log into the AWI
  2. Navigate to the Process Monitoring perspective
  3. Click on "Add Filter Criteria" on the right-hand side and choose "User object"
  4. Under the "User Object" dropdown, choose the user whose child executions being looked at or choose "Current User" and click "Filter"

  5. Choose "include deactivated tasks" 
  6. From the "Time Frame" box, choose "All tasks in time frame"
  7. Update the "From" date to something long in the past and click "Filter"
  8. Please note the following possible issues with this method:
    No results returned
    Slow response/performance when using "Include deactivated tasks"
    Statistic search with deactivated tasks freezes AWI or JWP