in the net_connect probe we removed a few devices but we are still getting alarms for the removed hosts. We verified in the .cfg file that the profiles were removed, and even if we deactivate the net_connect probe, the alarms keep coming.
Release : 20.3
Component : UIM NET CONNECT
In rare circumstances, a probe restart can fail and cause a "double launch" of the process. We have not identified what might cause this but it appears to be extremely uncommon.
- stop the robot service
- check using e.g. Task Manager (windows) or "ps -ef" (Linux) to see if any net_connect process is still running ("net_connect.exe" on Windows or "nimbus(net_connect)" on Linux/UNIX)
- if so, kill that process
- restart the robot