Multiple notifications of same Gatelet event seen in investigation

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Article ID: 221192

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Updated On:

Products

CASB Gateway

Issue/Introduction

In the investigation you see multiple notifications of the same Gatelet event/activity. 

Environment

Component: CASB Gateway

Resolution

Enable option Suppress Duplicate Notification of Blocks under CloudSOC Settings > Gateway. 

When enabled, CloudSOC does not generate duplicate notifications or activity logs when blocking an excessive number of operations by the SaaS service.
Note that by enabling this, CloudSOC also suppresses notifications when the end-user manually retries the operation.

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