Multiple notifications of same Gatelet event seen in investigation
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Multiple notifications of same Gatelet event seen in investigation

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Article ID: 221192

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Updated On:

Products

CASB Gateway CASB Gateway Advanced

Issue/Introduction

In CASB investigate you see multiple notifications of the same Gatelet event/activity. 

Resolution

Enable the option Suppress Duplicate Notification of Blocks under CloudSOC Settings > Gateway. 

When enabled, CloudSOC does not generate duplicate notifications or activity logs when blocking additional operations within a 5-minute window. This affects automatic retries generated by the SaaS and it will also affect additional manual retries by the user.