Opening the DX OI Service Analytics, APM Experience View or Map View takes almost a minute
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Opening the DX OI Service Analytics, APM Experience View or Map View takes almost a minute

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Article ID: 221177

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Updated On:

Products

DX Operational Intelligence DX Application Performance Management

Issue/Introduction

Opening DX OI Service Analytics, DX APM Experience View or Map View takes almost a minute

How to improve the performance? 

Environment

DX Operational Intelligence 20.x
DX Application Performance Management 20.x

Cause

From Cluster Management > Services  it was found TAS capacity issue as the culprit. Topology Size (%) is an important metric that confirmed this condition, TAS size was the default from installation.

 

Resolution

1) Login to to DX Platform as masteradmin

2) In Cluster Management, go to Services, locate the TAS service, click on the ellipse icon, select "Configure Deployment" 

3) Change Deployment type to Large, click "Redeploy"

For more information refer to :

Additional Information

DX AIOPs Troubleshooting, Common Issues and Best Practices
https://knowledge.broadcom.com/external/article/190815