UIM cabi availability and reachability report considerations

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Article ID: 221172

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

This KB provided additional information how availability and reachability metrics are used for CABI availability reports 

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Availability is calculated though power_state qos which is qos of Robot and reachability is calculated through icmp probe

If one of them is not available report will not be generated .This is how it works currently

If the device does not have the *_POWER_STATE QOS then report would be not displayed in CABI.

As per documentation,  Physical Devices can be monitored by deploying local robot, the Device Availability is calculated using the new hub-level metric added with hub 7.96 and later. 
Device up-time is calculated as robot up-time, assuming that if the robot is up, then the device is also up and available.

If the device has Service QoS and no POWER_STATE QoS, then robot should be deployed on that machine. Only after that POWER_STATE has been calculated for that particular device  the report would be visible in CABI.

The report by design looks first for *_POWER_STATE and then *_SERVICE_AVAILABILITY.i.e reachability metrics

Additional Information

Availability Reports