CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed
Article ID: 221122
Updated On:
Products
Issue/Introduction
Agent and Client installed on Linux server
Cannot autoping agent
CAUAJM_I_50023 AutoPinging Machine [test-server.example.com]
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [test-server.example.com:7520]
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [test-server.example.com:7520]
CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL.
cannot run native commands on the Linux server
$ jil
CAUAJM_E_10527 Timed out waiting for response from the CA WAAE Application Server: [test-server.example.company.com:9000]
CAUAJM_E_50033 Error initializing tx subsystem: CAUAJM_E_10062 Failed to get initial configuration from CA WAAE Application Server(s).
I have checked that the UseEncryption both match UseEncryption=1
Environment
Release : 11.3.6, R12
Component : CA WORKLOAD AUTOMATION ADVANCED INTEGRATION FOR HADOOP
Resolution
---SOLUTION---
+ Through R12 DVD, Cleaned/Uninstalled by running uninstaller
+ Able to install Agent and Client successfully
+ We found SSA was missing from prior installation. Added SSA dependency using the custom install.
+ Firewall blocking Agent port 7520.
Issued Below command:
systemctl status firewalld
systemctl stop firewalld
+ Able to autoping successfully after making it inactive.
Additional Information
Other related articles
https://knowledge.broadcom.com/external/article/5356/autoping-fails-from-shadow-application-s.html
https://knowledge.broadcom.com/external/article/44183/autoping-failed-from-autosys-server-to-a.html
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