CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed

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Article ID: 221122

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Agent and Client installed on Linux server

Cannot autoping agent

CAUAJM_I_50023 AutoPinging Machine [tldenaututl01]
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [tldenaututl01:7520]
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.

CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [tldenaututl01:7520]
CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL.

cannot run native commands on the Linux server

$ jil
CAUAJM_E_10527 Timed out waiting for response from the CA WAAE Application Server: [twdenautapp101.pd.jhg.global:9000]
CAUAJM_E_50033 Error initializing tx subsystem:  CAUAJM_E_10062 Failed to get initial configuration from CA WAAE Application Server(s).

I have checked that the UseEncryption both match UseEncryption=1

 

 

 

 

 

Environment

Release : 11.3.6, R12

Component : CA WORKLOAD AUTOMATION ADVANCED INTEGRATION FOR HADOOP

Resolution

---SOLUTION---

+ Through R12 DVD, Cleaned/Uninstalled by running uninstaller 


+ Able to install Agent and Client successfully

+ We found SSA was missing from prior installation. Added SSA dependency using the custom install.

+ Firewall blocking Agent port 7520.

Issued Below command:

systemctl status firewalld
systemctl stop firewalld

+ Able to autoping successfully after making it inactive.

Additional Information

Other related articles

https://knowledge.broadcom.com/external/article/5356/autoping-fails-from-shadow-application-s.html

https://knowledge.broadcom.com/external/article/44183/autoping-failed-from-autosys-server-to-a.html