You need to test WSS accessibility in an agentless CASB-Only deployment to gather more information about the session. Although WSS offers a way to do that using a dedicated URL (pod.threatpulse.com), it needs some configuration changes in the environment.
Environment
WSS CASB-Only tenants (lite)
Proxy chaining deployment (agentless)
Endpoints do not have an agent installed
Cause
The agentless deployment relies on the pre-defined domains shared by Cloudsoc, pod.threatpulse.com is not one of them. For this reason, the requests to an undefined domain get blocked since it is not part of the domain-of-interest list.
Resolution
Add the WSS testing URLs to the proxy forwarding lists
The general guidance on how to configure the proxy chaining for WSS CASB-Only is listed (here)
Add "pod.threatpulse.com" to the domains of interest in the forwarding condition - the custom condition name in the KB article is: "CloudSOC_Forward_List" -
Define a new custom gatelet with the WSS testing URLs
Log in to the Cloudsoc admin console
Define a new custom gatelet (Store > Gatelets > Custom Apps > click on "Create Custom Apps")
Give the custom gatelet any name
Add "pod.threatpulse.com" as a domain for the newly created custom gatelet
Click "Save and Activate"
Allow 5-10 minutes for the auto-sync between Cloudsoc and WSS to take place