search cancel

uimapi GET contacts call fails with http 500 error


Article ID: 221044


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


2021-08-04 08:19:34,499 ERROR [https-jsse-nio-443-exec-10]   - Unexpected error occurred.
org.springframework.web.util.NestedServletException: Handler dispatch failed; nested exception is java.lang.NoClassDefFoundError: com/firehunter/ump/auth/NmsAuth
 at org.springframework.web.servlet.DispatcherServlet.doDispatch(
 at org.springframework.web.servlet.DispatcherServlet.doService(
 at org.springframework.web.servlet.FrameworkServlet.processRequest(


Caused by: java.lang.NoClassDefFoundError: com/firehunter/ump/auth/NmsAuth


Release : 20.3

Component : UIM - API


uimapi is only fully supported when deployed to the OC robot. 

If there is a need to use uimapi on another system then a second instance of OC can be installed at another robot under the primary hub. As of UIM 20.3.3 the OC installer can be used to setup a secondary instance of OC.

Additional Information

The same problem happens with webservices_rest when deployed to the primary hub.