Spectrum 10.4.3 upgrade will not connect to SRAdmin (SPC-INT-20026)

Products

• CA Spectrum

Issue/Introduction

Upgrade of Spectrum on Windows from 10.3.2 to 10.4.3 will not connect to sradmin with SPC-INT-20026 even though account has local admin permissions.

Cause

• Mismatched version of sradmin.

Environment

Release : Spectrum 10.4.3

 

Resolution

Upgrade the sradmin to 10.4.3 before running the Spectrum upgrade.