I have a probe (cisco_ucs, netapp_ontap, sap_basis, possibly others) which is sending multiple alerts, one with the robot as the source and another with the device name as the source.
Is there a way to configure it so that only one alert is sent when a device is unreachable?
Release : 20.3
Currently it is not possible to change this; it is a side-effect of the probe framework which is used and cannot be avoided.
You could use a NAS pre-processor to exclude the alarms which have the robot name, and that way you would only get the alarms for the device name. See the NAS Auto-Operator documentation for more details.