The service, "Symantec Boot Service" stops while PXE booting. The service will be running for a few minutes and then shut down

Products

• IT Management Suite

Issue/Introduction

Network Boot Service shows Critical. After starting the service, it stops while PXE Booting

The service will be ON for a few minutes and then shut down.

 

Error in the Windows Event Logs:

Faulting application name: SbsServer.exe, version: 12.0.0.10555, time stamp: 0x59f1dab3

Faulting module name: SbsServer.exe, version: 12.0.0.10555, time stamp: 0x59f1dab3

Exception code: 0xc0000005

Fault offset: 0x0000000000004aca

Faulting process id: 0x888

Faulting application start time: 0x01d774c7cfa5d69d

Faulting application path: d:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\SbsServer.exe

Faulting module path: d:\Program Files\Altiris\Altiris Agent\Agents\Deployment\SBS\SbsServer.exe

Report Id: 6da7884d-e0bb-11eb-8136-c067af7149db

Faulting package full name:

Faulting package-relative application ID:

 

Error in Sbslog.pxe:

  2064     SbsHttpClient.cpp              Sbs::SbsHttpClient::Error                          268        Error    Error received for operation 3, errorcode: 64

Environment

ITMS 8.x

 

Resolution

Turn on the "NBS General Settings" and "NBS Global Settings":

Settings>Notification Server> Site Server Settings>Site Server Settings > Network Boot Services> Settings