Dynamic Trend View Charts are missing the trend line

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Article ID: 220856

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Chart for Total Connections from Load Balancers are showing no data.

Testing with SNMP queries and reviewing dcdebug logging for polling the data should be available.

Exporting the report from the Portal UI to a CSV file shows the values are there. Why is the Trend line missing?

We see Total Connections Max and Min showing data but not Total overall. Why not?

Sample Chart appears as follows, with the X and Y axis grid displayed, but no trend line seen.

Cause

The Views Standardized Axis option is set to "Fixed at 0 to 100" when it needs to be set to Calculated for this Views requirements.

Environment

All supported DX NetOps Performance Management releases

Resolution

Reconfigure View to set Standardized Axis to "Calculated".

Save the changes "For All Tenant Users" to ensure all Users see the change in Reports.

Attachments