The browser does not support MAPI emailing. Contact your administrator.
How to configure SMTP email.
With the Chrome and Edge browsers you have to use SMTP email. MAPI email is only supported with IE11 and ActiveX controls.
Release : 12.1
Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS
In order to enable the emailing of reports, select Client based MAPI and/or SMTP. If both email types are enabled, you may also limit the email type based on the user role.
If a user’s role allows both email options, the user chooses their email type from the configuration panel.
If you choose to enable SMTP email, the following settings are available. The information is supplied by your email system administrator.
Specifies where the SMTP email server is hosted. Enter the name or IP address of the server.
Specifies if the SMTP server requires user authentication. If selected, end users are prompted for their email credentials.
If Use Authentication is selected, choose the security type: TLS1.2 (recommended) or SSL. SSL is no longer a valid secured protocol. Your security administrator will tell you what to select.
If Use Authentication is selected, specify the port number.
See Managing Output Defaults in the online documentation.