Connector-specific initialization failed: Connector is reporting problems interfacing with the domain manager. isSystemUp() returned false

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Article ID: 220811

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Updated On:

Products

CA Service Assurance for singlecloud

Issue/Introduction

UIM SOI installed connector shows below error :-

Specific initialization failed: Connector is reporting problems interfacing with the domain manager. isSystemUp() returned false

UIM connector shows :

controller.AlarmCache - Unable to save Alarmcache: GC overhead limit exceeded

Environment

UIM connector 3.9.3
Catalyst container 3.4.4
UIM 9.0.2

Resolution

Follow the below step:-

1) Stop CatalystContainer service

2) Got to folder CatalystConnector\registry\topology\physical\REN-ED-231_CatalystConnector\modules\configuration and open file Nimsoftconnector.conf

3) Search for property "OutboundFromConnectorTypes" and remove "Database" from comma separated list

4) Save file and Start Catalyst Container service