What doc is required when see MVS Exception Alert for CHANBUSY showing Value: 10073%

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Article ID: 220773

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Updated On:

Products

CA SYSVIEW Performance Management

Issue/Introduction

MVS Exception Alert for CHANBUSY showing Value: 10073%

What documentation is needed to troubleshoot this, or one of the other columns?

Environment

Release : 16.0

Component : SYSVIEW

Resolution

Documentation Needed: 

1.) A capture of the Alert showing the problem CHANBUSY by entering the following commands:

  • CAPO
  • STATUS
  • CAPI
  • ALERTS
  • CAPI
  • CHANPATH
  • CAPI
  • CAPC

2.) A screenshot of module GSVKCHPT member:

  • Enter command LINKLIST
  • Enter WHERE GSVKCHPT
  • Browse the one that is linked and take a screenshot. 

3.) A capture of the XLOG from the time of the event:

  • CAPO
  • XLOG
  • Select the CHANBUSY with the high value
  • CAPI
  • CAPC