CA IDM Node High CPU with application not response

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Article ID: 220748

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Updated On:

Products

CA Identity Manager

Issue/Introduction

Seeing spike in CPU usage from the average 15-20% up to 60-70% which end up crash the IDM application service with following message

12:40:50,382 ERROR [org.apache.activemq.artemis.core.client] (Thread-2448 (ActiveMQ-remoting-threads-ActiveMQServerImpl::serverUUID=93ffbd30-ee05-11eb-86b9-0050568729f6-1758416573)) AMQ214013: Failed to decode packet: java.lang.OutOfMemoryError: Java heap space

 

Cause

This is due to garbage collection was not properly working which result memory leak on EAP 7.2

Environment

Release : 14.4

Component : Jboss EAP 7.2.0 GA

Resolution

Patch Jboss to 7.2.9