The CA Workload Automation System Agent running on AIX 5.3 does not start due to OS patch level.
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The CA Workload Automation System Agent running on AIX 5.3 does not start due to OS patch level.

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Article ID: 22071

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Updated On:

Products

Workload Automation Agent

Issue/Introduction

The CA Workload Automation System Agent fails to start with the following error message:

/opt/CA/WA_Agent_R11_3:>exec(): 0509-036 Cannot load program ./cybAgent.bin because of the following errors:

rtld: 0712-001 Symbol __pthread was referenced from module cybAgent.bin(), but a runtime definition of the symbol was not found.

Environment

AIX 5.3

Release: WKLASE99000-11.3-Workload Automation-Agent SE
Component:

Cause

Due to OS patch level.

Resolution

Please upgrade the OS to (Technology Level) TL07 are later.

Additional Information

Here are some of the links which can provide more details on how to upgrade the OS.

Note: These links may get changed by the vendor (IBM). Consult the vendor for more details.

http://www.ibm.com/developerworks/aix/library/au-dutta_work.html
http://www-01.ibm.com/support/docview.wss?rs=2098&context=SWK80&dc=DB560&dc=DB520&uid=swg21431319&loc=en_US&cs=utf-8&lang=en

Note: Links valid at the time of writing this document. Consult the vendor (IBM) for more details.