How to enable debug logging in Identity Portal

Products

• CA Identity Portal
• CA Identity Suite

Issue/Introduction

How do we enable debug logging in Identity Portal?

Environment

Release : 14.x

Component : IDENTITY PORTAL

Resolution

1) Virtual Appliance:

    Enable: set_log_level_ip DEBUG

    Disable: set_log_level_ip INFO

See this doc: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/virtual-appliance/administering-virtual-appliance/using-the-login-shell.html

2) Standalone IP installation:

    - Add admin user in WildFly/JBoss if not done already:

        add-user.bat
                Answers questions:
                type of user: a
                Is this new user going to be used for one AS process...: yes

    - run JBoss/WildFly CLI:
                jboss-cli.bat --connect

    - Change logging level in CLI:

               Enable: /subsystem=logging/root-logger=ROOT:write-attribute(name="level", value="DEBUG")

               Disable: /subsystem=logging/root-logger=ROOT:write-attribute(name="level", value="INFO")

3) Additionally, to maximize logging output (both vApp and standalone IP):

    a) in IP Management console: Setup > General configuration > System > Debug Mode

    b) in IP Management console: Setup >Connectors > CIAM > Debug Mode

Log in to the Identity Portal Admin UI.

Click SETUP.

Click to edit the (CAIM) Connector.

Check the box for DEBUG Mode.

Click Save.

Click Restart to restart the CAIM connector.