How to enable debug logging in Identity Portal

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Article ID: 220684

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Updated On:

Products

CA Identity Portal CA Identity Suite

Issue/Introduction

How do we enable debug logging in Identity Portal?

Environment

Release : 14.x

Component : IDENTITY PORTAL

Resolution

1) Virtual Appliance:

    Enable: set_log_level_ip DEBUG

    Disable: set_log_level_ip INFO

See this doc: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/virtual-appliance/administering-virtual-appliance/using-the-login-shell.html

2) Standalone IP installation:

    - Add admin user in WildFly/JBoss if not done already:

        add-user.bat
                Answers questions:
                type of user: a
                Is this new user going to be used for one AS process...: yes

    - run JBoss/WildFly CLI:
                jboss-cli.bat --connect

    - Change logging level in CLI:

               Enable: /subsystem=logging/root-logger=ROOT:write-attribute(name="level", value="DEBUG")

               Disable: /subsystem=logging/root-logger=ROOT:write-attribute(name="level", value="INFO")

3) Additionally, to maximize logging output (both vApp and standalone IP):

    a) in IP Management console: Setup > General configuration > Sytstem > Debug Mode

    b) in IP Management console: Setup >Connectors > CIAM > Debug Mode