A user-defined scan was created to scan a network share with Symantec Endpoint Protection (SEP). The scan gets cancelled if the user that created the scan logs out, even though the Virus and Spyware policy has "Allow user-defined scheduled scans to run when scan author is not logged on" enabled. How can you create a scan or change the policy so that scans survive, or recover from, logout?
The scan started when the user was logged on, and does not fall under the context of "Allow user-defined scheduled scans to run when scan author is not logged on".
Scans that start when the author is logged in will be aborted when they log out. One of the following methods may be used to avoid the abort: