Resolution for 'Object Not Found' Error During SiteMinder-Integrated IME Creation - Identity Manager

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

This article provides a solution for failures encountered when deploying a SiteMinder-integrated Identity Management Environment (IME) using the New IME Wizard in the Identity Manager Management Console, specifically addressing 'Object Not Found' errors and 'NullPointerException' logs.

Environment

Identity manager 14.x

SiteMinder 12.8

Cause

The deployment failure is often caused by corrupted SiteMinder extensions or conflicts introduced by pre-configured failover settings in the Provisioning and User Directory configurations during the SiteMinder integration process.

Resolution

To resolve this deployment failure, perform the following cleanup and configuration steps:

1. Delete the corrupted Identity Management domain within SiteMinder.
2. Ensure the pre-existing User Directory remains intact.
3. Configure the User Directory and Provisioning Directory XML files to point to a single server, temporarily removing failover settings.
4. Align the name of the User Directory in the IME Management Console exactly with the directory name in SiteMinder.
5. Execute the New IME Wizard to install the IME.
6. Once the installation is successful, update the User Directory configuration to restore failover settings as needed.

Additional Information

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